Terms and Conditions
\n\n\nSwiftServe UK Ltd\n47 Kingsland Road
\nSuite 3B,
\nLondon, Greater London,
\nE2 8AG
\nUnited Kingdom
\nPhone: +44 20 7946 0857\n\n\n
1. Introduction
\nWelcome to SwiftServe UK Ltd’s online food ordering platform. These Terms and Conditions govern your use of our services including partner restaurant management, real-time delivery tracking, customer support services, mobile app development, and payment processing.
\nBy accessing or using our services, you agree to be bound by these Terms and Conditions. Please read them carefully before using our platform.
\n2. Use of Our Services
\nSwiftServe UK Ltd provides an online platform that connects customers with partner restaurants for food ordering and delivery. You agree to use the platform only for lawful purposes and in accordance with these Terms.
\n- \n
- You must be at least 18 years old or have legal capacity to enter into a contract. \n
- You agree not to misuse or interfere with the platform or its services. \n
- You acknowledge that the availability of restaurants, menu items, and delivery times may vary. \n
3. Account Registration
\nTo access certain features of our platform, you may be required to create an account. You agree to provide accurate and complete information during registration and to keep your account credentials secure.
\nYou are responsible for all activities that occur under your account and agree to notify us immediately of any unauthorized use.
\n4. Ordering and Payment
\nAll orders placed through the platform are subject to acceptance by the partner restaurants. SwiftServe UK Ltd acts as an intermediary facilitating the order and delivery process.
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- Prices and menu items are provided by partner restaurants and may be subject to change without notice. \n
- Payments are processed securely through our payment processing system. \n
- By placing an order, you agree to pay all applicable fees and charges. \n
5. Delivery and Service Availability
\nWe offer real-time delivery tracking to provide updates on your order status. Delivery times may vary due to factors beyond our control, including weather, traffic, and restaurant preparation time.
\nSwiftServe UK Ltd does not guarantee delivery times and is not liable for delays, damage, or loss during delivery.
\n6. Intellectual Property
\nAll content, logos, trademarks, and software used on the platform are the property of SwiftServe UK Ltd or its licensors. You may not copy, reproduce, or distribute any part of the platform without express written permission.
\n7. Limitation of Liability
\nSwiftServe UK Ltd provides its services “as is” without warranties of any kind. We do not accept liability for:
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- Errors or inaccuracies in restaurant menus or prices. \n
- Actions or omissions of partner restaurants or delivery personnel. \n
- Loss or damage arising from your use of the platform. \n
Our total liability, whether in contract or tort, shall not exceed the amount paid by you for the affected service.
\n8. Privacy
\nYour use of the platform is also governed by our Privacy Policy, which details how we collect, use, and protect your personal information.
\n9. Amendments to Terms
\nSwiftServe UK Ltd reserves the right to update or modify these Terms and Conditions at any time without prior notice. Your continued use of the services constitutes acceptance of the updated terms.
\n10. Governing Law
\nThese Terms and Conditions shall be governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts located in London.
\n11. Contact Information
\nFor any questions or concerns regarding these Terms and Conditions, please contact us at our registered office:
\n \n SwiftServe UK Ltd\n 47 Kingsland Road
\n Suite 3B,
\n London, Greater London,
\n E2 8AG
\n United Kingdom
\n Phone: +44 20 7946 0857\n \n